Popular Taiwanese bubble tea brand at Raffles City Basement
KOI Thé Express at Raffles City Shopping Centre is an outpost of the well-known Taiwanese bubble tea chain. Founded in 2006, KOI has built a loyal following across Asia for its customisable drinks and consistently prepared milk teas. The Raffles City basement location provides a convenient stop for shoppers, office workers, and commuters passing through the City Hall area.|||The menu features a core range of milk teas, jasmine teas, and fruit teas, each customisable with adjustable sugar and ice levels. KOI's signature macchiato series—a layer of creamy foam atop freshly brewed tea—is a crowd favourite, offering a rich, layered drinking experience. The classic pearl milk tea remains a bestseller, with chewy, warm tapioca pearls that complement the robust tea base.|||KOI Thé Express operates with an efficient, quick-service model suited to the fast-paced Raffles City environment. The brand's emphasis on tea quality—brewing each cup to order from premium tea leaves—sets it apart in a crowded bubble tea market. Its presence in one of Singapore's most prominent shopping centres ensures steady demand from the lunchtime and after-work crowds.
6931 1040
252 N Bridge Rd, B1-71 Raffles City Shopping Centre, Singapore 179103
Floor -1 · Raffles City Shopping Centre
Operating Hours
Open Now
Closes at 10 pm (in 7h 42m)
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday (Today)
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Our Menu
Menu Photos
KOI The x SKIPPY Menu
Menu featuring flavored teas, milk teas, macchiatos, and juice & caffeine-free options.
Many orders (8 at last count) behind mine were served first because I ordered macarons which they could not be bothered to box. When I asked how much longer, the girl rudely said 8 minutes and insisted everyone also had to wait. Yes, I had…
Tianxing Chan
Worst... no longer express... a lot of Grab orders. I pity tourists who come here and buy just a cup.
Pei Yun
Ordered Ovaltine with pearl but got aloe vera instead… Only realised it when I got home. Very disappointed. Baristas were chitchatting loudly, which was probably the reason why they messed up my order.
Li Wei Chen
Ordered two drinks, both super diluted. Staff also displayed rude attitude. One of the worst KOI outlets.
Positive Reviews
Darren Lim
A fast food tea bar. Reasonable variety, no-sugar options, bubble tea available.…
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Photo Gallery
KOI Thé Express
Long Bar Entrance
An open set of double doors leads into a bar with a distinctive black and white tiled floor. A sign above the entrance reads "LONG BAR". A staff member stands behind a counter inside.
Lenskart Storefront
The exterior of a Lenskart store, an eyewear retailer. The prominent signage displays "lenskart.com" in large, illuminated letters. The store features a display of eyeglasses and a sign advertising a "FREE EYE TEST."
Long Bar Sign
A sign that reads "LONG BAR" is mounted on the exterior of a building. The sign is white with black lettering and gold decorative elements. It is attached to the building by two black metal brackets. Above the sign, a white ceiling fan is visible. Below the sign, there are large arched windows with a grid pattern and white trim.
Koi Thé beverage advertisement
A dark red iced beverage in a clear plastic cup with the Koi Thé logo, topped with dried hibiscus petals. The drink is placed on a white pedestal against a gradient peach background. Red flowers are scattered around the base. A nutrition label indicating '8% sugar' and 'C' grade is displayed to the left.
Koi Thé Iced Beverage
An iced beverage in a branded cup with the logo 'Koi Thé' sits on a white pedestal. Beside it is a wooden bowl filled with brown sugar cubes, surrounded by granulated sugar. A Nutri-Grade label indicates 'D' and '11% sugar'. The background is a gradient of beige to mauve.
Koi Thé beverage
An iced drink in a clear plastic cup with the Koi Thé logo, featuring a layered appearance with dark base and lighter top, topped with ice. A Nutri-Grade label indicates 'D' grade with 9% sugar.
Koi Thé beverage advertisement
A branded drink cup with the logo 'Koi Thé' sits on a white pedestal against a gradient background. The cup contains a layered beverage topped with caramel drizzle and what appears to be popcorn or crumbled topping. To the left is a Nutri-Grade label indicating 8% sugar, graded D. In front of the cup are two flowers (a yellow daisy and a white daisy) and a wooden scoop holding dark tea leaves.
Koi Thé beverage advertisement
A yellow iced drink in a branded cup with the logo 'Koi Thé' and ice cubes on top. Surrounding the cup are fresh fruits: lychee halves, a whole lychee, and a halved passion fruit with leaves. To the left is a 'Nutri-Grade' label showing A-B-C-D ratings with '8% sugar'. The background is a gradient of light beige to pale green.
Koi Thé beverage advertisement
A plastic cup of iced tea with the Koi Thé logo, surrounded by lychee fruits and a halved passion fruit. A Nutri-Grade label indicating 'C' grade with 8% sugar is displayed to the left.
KOI Thé Drink with Honeycomb and Flowers
A clear plastic cup filled with a yellow beverage, ice, and chrysanthemum flowers. The cup has a black logo and text that reads "KOI Thé". To the left of the cup is a stack of honeycomb dripping with honey. To the right are bouquets of white and yellow chrysanthemums. A red oval sticker on the left reads "Healthier Choice" and "Lower in sugar". The background is a gradient of light beige to light brown.
Sugarcane Drink
A clear plastic cup filled with a yellow beverage, ice, and a lime wedge. The cup has a black logo with the text "KOI Thé" below it. To the left of the cup is a Nutri-Grade label showing a 'C' rating and "9% sugar". A stack of sugarcane stalks is placed to the right of the cup. The background is a gradient of light green to beige.
Assortment of Macarons
A top-down view of ten macarons arranged in two rows on a wooden background. The top row features macarons with speckled brown, grey, and beige colors. The bottom row displays macarons in pastel shades of green, pink, yellow, and a light brown, with the last macaron being white and decorated with colorful sprinkles.
KOI Thé Drink with Nutri-Grade Label
A close-up of a creamy beverage in a clear plastic cup, topped with small white and yellow flowers. The cup features the KOI Thé logo and branding. To the left of the cup is a Nutri-Grade label indicating a 'D' grade with '8% sugar'. A bouquet of white and yellow chrysanthemums is placed at the base of the cup. The background is a soft, gradient beige.
KOI Thé Drink
A plastic cup filled with iced tea, featuring the KOI Thé logo and a "Healthier Choice: Lower in sugar" sticker. The drink is presented on a white pedestal against a gradient background.
KOI Thé Drink
A clear plastic cup with a light-colored beverage and ice, featuring the KOI Thé logo and name. To the left, a red oval sticker indicates "Healthier Choice" and "Lower in sugar." Two lime halves are placed in front of the cup. The background is a gradient of pink.
KOI Thé Drink
A refreshing KOI Thé drink with lime and honey, presented with fresh limes and honeycomb. A "Healthier Choice - Lower in sugar" label is visible.
KOI Thé Drink
A clear plastic cup filled with a light yellow beverage and ice, featuring the KOI Thé logo. To the left, a red oval sticker indicates "Healthier Choice" and "Lower in sugar." To the right, a stack of honeycomb with dripping honey is displayed. Small white flowers with yellow centers are placed to the left of the cup. The background is a gradient of pink.
KOI Thé Drink with Nutri-Grade Label
A plastic cup filled with a creamy beverage, featuring the KOI Thé logo and name. A Nutri-Grade label indicating a 'D' rating and 9% sugar is visible to the left of the cup. A yellow fruit, possibly a mango, with a green leaf rests in front of the cup. The background is a gradient of beige and green.
Peach Milk Tea
A plastic cup of peach milk tea with ice, branded with the KOI Thé logo. A Nutri-Grade label shows a 'B' rating and '5% sugar'. Two peaches are placed next to the cup.
KOI Thé Drink with Lychee
A plastic cup of KOI Thé drink with ice and a creamy beige liquid. The cup has the KOI Thé logo and name printed on it. To the left of the cup is a Nutri-Grade label showing a D rating and 9% sugar. Two lychees, one whole and one halved, are placed in front of the cup. The drink is presented on a white cylindrical stand against a gradient background.
KOI Thé Drink
A plastic cup filled with a light brown beverage, likely tea or coffee, with ice. The cup has a black logo and the text "KOI Thé" printed on it. To the left of the cup is a Nutri-Grade label indicating a 'D' rating and "8% sugar". The drink is presented on a white circular pedestal against a gradient background.
KOI Thé Drink with Nutri-Grade Label
A clear plastic cup filled with a creamy, light brown beverage, likely a milk tea, with ice cubes. The cup has a black logo and the text "KOI Thé" printed on it. To the left of the cup is a vertical Nutri-Grade label showing grades A, B, C, and D, with D highlighted and indicating "8% sugar". A light yellow orchid and vanilla beans are placed in front of the cup. The background is a gradient of beige and brown.
Strawberry Macaron Seasonal Series
A collection of strawberry and cream macarons are displayed against a light beige background. The macarons are stacked in pairs, with some dusted with cocoa powder. To the right, the text "Strawberry Macaron" is written in a stylized font, with "SEASONAL SERIES" below it in a red banner.
Strawberry Macaron Seasonal Series
A stack of macarons with strawberry, banana, and tea leaf garnishes. A price tag of $9.60 is visible.
Macarons
A collection of macarons with two different color shells: a light tan and a dark grey. The tan macarons have a dark chocolate filling, and the grey macarons appear to have a cream filling with visible specks.
Strawberry Macaron
A close-up of two pink macarons, one large and one stacked, dusted with green and brown powder. Next to them are a whole strawberry, a sliced strawberry, and a pile of loose tea leaves with green tea leaves. The text "Strawberry Macaron SEASONAL SERIES" is displayed above the macarons.
Macarons
A stack of green, cream, and white macarons on the left, and two white macarons with colorful sprinkles on the right.
Assortment of Macarons
A collection of macarons in pink and beige colors, with chocolate and cream fillings.
Assortment of Round Cakes
Five round cakes are arranged on a light wooden surface. The cakes are in different colors: dark gray, light pink, pale yellow, mint green, and white with colorful sprinkles. The cakes appear to be layered or have a textured surface.
KOI Thé Drink
A clear plastic cup filled with a layered beverage, likely milk tea, with ice on top. The cup has the KOI Thé logo and name printed on it. To the left of the cup is a Nutri-Grade label indicating a 'C' rating and 9% sugar content. The drink is presented on a small, round, light-colored pedestal against a gradient brown background.
KOI Thé Drink
A clear plastic cup filled with a yellow beverage and ice, featuring the KOI Thé logo and branding. A red oval sticker on the left side of the cup reads "HEALTHIER CHOICE Lower in sugar". The cup is presented on a small white pedestal against a gradient background of light blue and beige.
Peanut Butter Milk Tea Promotion
A close-up view of a payment terminal displaying a QR code for PayNow payment for a "Peanut Butter Milk Tea" promotion. The promotion includes a free Eco Cup Sling. A menu is visible in the foreground with various tea options and prices.
KOI The Express Counter
A counter at KOI The Express with illuminated displays showing drinks and a digital display showing '301'. The KOI The Express logo is visible above the counter. There are also flowers and a person in the background.
KOI Thé Counter Display
A display counter for KOI Thé, featuring a digital screen showing a promotion and store facade, along with various decorative elements and a physical menu. The display includes cartoon characters, Chinese New Year themed decorations, and payment information. A menu board is visible at the bottom.
Bubble Tea Counter
A counter at a bubble tea shop with two employees behind it. One employee is preparing a drink, while the other is standing and looking towards the camera. There are various machines and ingredients visible on the counter, as well as a digital display showing '70'. A menu board is displayed above the counter.
Two KOI Thé Drinks
A close-up shot of two KOI Thé drinks on a wooden table. The drink on the left is a matcha green tea with cream topping, and the drink on the right is a chocolate milk tea. Both cups have the KOI Thé logo printed on them. In the background, a blurred image of a restaurant interior with seating and people can be seen.
Bubble Tea Takeaway Bag
A hand holds a clear plastic bag containing a bubble tea drink. The bag has the KOI Thé logo printed on it. In the background, a counter area of a shop is visible with staff members and menu screens.
Singapore Sling Glass
A close-up of a glass with a Singapore Sling cocktail. The glass is decorated with the text "Singapore Sling" and an illustration of a couple. Below the illustration, it reads "RAFFLES HOTEL". A coaster with "LONG BAR" is visible at the bottom. In the background, another red drink and a burlap bag with the letter "RA" are visible.
Koi Recruitment Poster
A recruitment poster for Koi, a tea cafe, seeking to hire full-time and part-time tea baristas. It outlines salary ranges, benefits such as medical and dental coverage, and staff drinks. The poster also provides contact information and a QR code for interested applicants to scan and join the Koi family.
KOI The Express
A busy interior of a KOI The Express bubble tea shop. A large neon sign above the counter reads "KOI The EXPRESS". Several customers are visible, some ordering and others waiting. The counter area is stocked with various drinks and promotional materials.
Koi Macaron Display
A display case filled with colorful macarons, labeled "Koi Macaron". A sign advertises a deal: 1 for $3.80, buy a box of 9 and get 1 free. Below the macarons, a "Flavours" section lists Dark Chocolate, Pistachio, Rose, Cookies & Cream, and Vanilla. A person in an apron is visible behind the counter.
KOI Thé EXPRESS Receipt
A receipt from KOI Thé EXPRESS detailing a takeaway order. The order includes one L-Low Fat Biscuit Milk Tea and various macarons: Lychee Black Tea, Pistachio, Milo, Strawberry Rose, Cookies & Cream, and Vanilla. The total amount is $84.30.
Lychee Series Promotion
A promotional sign for KOI Thé's Lychee Series, featuring images of lychee drinks and the fruit. The sign encourages customers to snap a picture with the Lychee Series and tag @KOITHESINGAPORE for a chance to win prizes.
Interior of a modern shopping mall
An elevated view of a multi-level shopping mall with shoppers walking on the ground floor. The mall features a modern architectural design with glass railings, escalators, and various retail stores. Digital displays are visible on some storefronts.
Bubble Tea Order Sticker
A close-up of a bubble tea cup with a sticker showing order details. The sticker indicates the item is 'M-Ovaltine' for $5.00, with a 'Jumbo' size and '25%' option. It also includes a phone number, time, and date. Another bubble tea cup is visible in the background.
Chocolate Display
A glass display case filled with various types of chocolate bars and flat chocolate pieces. Some chocolates are stacked, while others are laid out flat. Small white labels are placed in front of some of the chocolate selections. Red and pink heart decorations are visible on the glass in the upper left corner. The front of the display case has embossed text that appears to read "...ersuissechocol".
KOI Express Counter
A counter at KOI Express with a digital display showing '8.8.0'. Above the counter, a prominent sign reads 'KOI Express The'. A large digital screen displays an advertisement for 'Brown Sugar Milk Tea'. Decorative wooden panels with icons of drinks are visible at the front of the counter. In the background, a menu board is partially visible.
Raffles City Interior
People walking through a mall with a large sign that says "Raffles City". There are digital displays, balloons, and various shops visible in the background.
Parking Information Display
A digital display board shows parking availability for various locations, including Raffles City, Suntec City, Marina Square, Millenia Spore, and Esplanade. The display also indicates "Spore Flyer" with a number. In the background, a building with illuminated windows and signage for "THE FOOD PLACE" is visible.
Burlap Sacks on Spiral Staircase
Several large burlap sacks are placed on the steps of a dark, spiral staircase. The sacks are tied at the top with pink string. The staircase has black wooden railings and steps. The flooring below the stairs has a black and white circular pattern. In the background, through a window with multiple panes, city lights are visible.
Raffles Hotel Singapore Sling Standees
Two large cardboard standees are displayed on a tiled floor. The standee on the left depicts a man in a tuxedo holding a drink. The standee on the right is a large illustration of a Singapore Sling cocktail, with text that reads "THE ORIGINAL RAFFLES HOTEL SINGAPORE SLING". In the background, there is a railing and a glimpse of an interior with hanging lights.
Closed Sign and Menu
A sign reads \
Long Bar Singapore Sling Kit
A display shelf with decorative elephant figurines, boxes, and a menu for the Long Bar's Singapore Sling. The menu features an illustration of the Singapore Sling cocktail with garnishes and coffee beans. Below the cocktail illustration, text reads: "Recreate the Long Bar experience from the iconic Raffles Hotel Singapore with your very own Singapore Sling Kit."
KOI Thé Drinks
Three iced drinks from KOI Thé are displayed on a wooden surface. A brown paper bag with the KOI Thé logo is behind the drinks. The drinks have colorful stickers on their lids. One drink has a label that reads "303 " and "Elderflower Honey Lemon Juice" with a price of "$5.90". The KOI Thé logo is visible on the cup.
Raffles Singapore Bag
A burlap bag with the Raffles Singapore logo is placed on a green marble table. The bag has a tree emblem above the text "RAFFLES SINGAPORE". In the background, people are seated at tables in what appears to be a restaurant or bar.
Mall Interior with Shops and Signage
A wide view of a clean, well-lit shopping mall interior. People are walking through the mall. Overhead, a prominent directional sign indicates
Signature Plantation-Inspired Cocktails
A display showcasing three signature cocktails with descriptions. The cocktails featured are Planter's Punch, Straits Cup, and Golden Milk Punch.
Bar Interior with Cocktails
Two cocktails are on a marble table in front of a bar. A burlap sack with "RAFFLES SINGAPORE" printed on it sits to the right of the cocktails. Two people are seated at the bar, facing away from the camera. The bar has a dark wood finish and is lit by green-shaded lamps. Framed pictures hang on the wall behind the bar.
Beverage Menu Board
A brightly lit menu board displays various beverages with images and prices. Below the menu, a counter is equipped with beverage dispensers, syrup bottles, and other service equipment. The overall scene appears to be inside a food or drink establishment.